Login and invitation problems

Cannot sign in

• Use the email you registered. Password reset is on the login page. Resetting your password revokes API keys and connected apps. Add them again after you get in.
• A deactivated account cannot start a new session. Contact support@tripledger.app if that was a mistake.
• Signup needs the Turnstile widget to succeed. If the widget never appears, refresh or try another browser.

Invitation did not join the ledger

• Sign in with the invited email. A different account cannot accept that token.
• Open the link while signed in. It lands on Settings with inviteToken and accepts automatically.
• Invites expire after 7 days. Ask the owner to send a new one.
• Free ledgers cannot invite. The owner must be on Pro, and the member cap (4 on Pro, including the owner) must have a free slot. Unused invites count toward the cap.
• If email never arrives, the owner can cancel and resend. Local and some cloud environments do not send mail unless Loops is configured. Ask the owner for the Settings invite link in that case.

After you join, switch to that ledger in the header. Your owned ledger stays yours.